1. Acceptance of Terms

• By accessing or purchasing from Crafting Therapy Shop, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

• We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the site means you accept the revised terms.

2. Products and Handmade Nature

• All items sold by Crafting Therapy Shop are handcrafted, which means each product is unique. Slight variations in color, size, grain, and finish are normal and add to the character of the item. Product descriptions and photos are provided to the best of our ability, but we cannot guarantee that your screen accurately represents product colors.

• We reserve the right to modify or discontinue products without notice.

3. Orders and Payments

• Orders are processed in the order received.

• Payment must be completed at checkout before an order is confirmed.

• We accept major credit/debit cards and other payment options as listed at checkout.

• All prices are listed in USD unless otherwise noted.

• We reserve the right to cancel any order due to pricing errors, suspected fraud, or other legitimate business reasons.

4. Shipping and Delivery

• We currently ship within the United States (and any additional regions as specified on our site).

• Shipping costs are calculated at checkout.

• Once shipped, Crafting Therapy Shop is not responsible for delivery delays, damages, or lost packages caused by postal carriers.

• If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging so we can help resolve the issue.

5. Returns and Exchanges

• Because all items are handmade, we typically do not accept returns or exchanges unless the item arrives damaged or defective.

• If there is a problem with your order, please contact us at craftingtherapyshop@gmail.com within 7 days of receiving your item.

• Custom or personalized orders are non-refundable unless damaged in transit.

6. Custom Orders

• We welcome custom orders!

• Before production begins, custom designs must be approved via email, and payment must be made in full.

• Custom work may take additional time and cannot be canceled once production has started.

7. Intellectual Property

• All content on this website—including images, text, graphics, logos, and product designs—is the property of Crafting Therapy Shop and may not be used, reproduced, or distributed without written permission.

8. Limitation of Liability

• Crafting Therapy Shop is not liable for any indirect, incidental, or consequential damages that may result from the use or inability to use our website or products.

• Our total liability for any claim related to a purchase shall not exceed the amount paid for that product.

9. Privacy

• Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

10. Governing Law

• These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

• Any disputes shall be resolved in the courts of Onondaga County, NY.

11. Contact Information

• If you have any questions about these Terms, please contact us at: craftingtherapyshop@gmail.com